More help on hiring. MORE!
What we're doing to improve close rate aka Training
Laying the groundwork for data driven retention
How we wrote 50 items per day en route to a record month
1,000 Item Month Breakdown!
Allstate Comp Changes + Strategies
How we bounced back from a slow start and built momentum for August.
Monthly Growth Update + Economics of CS
How we're shocking the system and thinking about mergers and acquisitions
Monthly Growth Update + How we deal w/ Low Performers
Did we hit 1,000 items? What do we expect from LSPs? Hard Market strategies.
An update on Growth + How we think about staff turnover
